LOTW problem May 16 17

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G0CUZ
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LOTW problem May 16 17

Post by G0CUZ »

Latest...
This appears to be a major failure with ARRL services, and as far as I know it has not been resolved as of 27 May 2024, so it's obvious there's more than a simple system failure going on.
This is my last update on here about this, please check with ARRL if interested for info about if or when the LoTW service will resume.
__________________________________________________________________


Just to tell Winlog32 users that Uploading logs to LoTW is not working, this appears to be server side issue at LoTW/ARRL

Just seen this on ARRL web site:
"We are in the process of responding to a serious incident involving access to our network and headquarters-based systems. Several services, such as Logbook of The World® and the ARRL Learning Center, are affected. Please know that restoring access is our highest priority, and we are expeditiously working with outside industry experts to address the issue. We appreciate your patience."

As said be patient and 'don't adjust your sets'

73 Colin

UPDATE 22 May, I am still seeing this problem and no new news from ARRL.

This announcement from ARRL on 22 May 2024
Updated 5/22/2024
"We are continuing to address a serious incident involving access to our network and systems. Several services, such as Logbook of The World® and the ARRL Learning Center, are affected.

We have heard from many LoTW® users, asking about the status of the service and its data. This is not an LoTW server issue, and LoTW data is secure."
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SV1GRB
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Re: LOTW problem May 16 17

Post by SV1GRB »

from http://www.arrl.org/news/arrl-systems-service-disruption

Updated 07/01/2024

Effective 12:00pm ET / 16:00 UTC we will be returning Logbook of The World® (LoTW®) to service.

As work progressed on the network, some users encountered LoTW opening briefly during which some 6600 logs were uploaded. The logs were not processed until this weekend as we tested that the interfaces to LoTW were functioning properly.

We are taking steps to help manage what will likely be a huge influx of logs. We are requesting that if you have large uploads, perhaps from contests or from a DXpedition, please wait a week or two before uploading to give LoTW a chance to catch up. We have also implemented a process to reject logs with excessive duplicates. Please do not upload your entire log to “ensure” your contacts are in LoTW as they will be rejected. Lastly, please do not call ARRL Headquarters to report issues you are having with LoTW. You can contact support at LoTW-help@arrl.org.

Through the end of the year, you may experience planned times when LoTW will be unavailable. We have been using this time to evaluate operational and infrastructure improvements we would like to make to LoTW. Those times will be announced.

We appreciate your patience as we worked through the challenges keeping LoTW from returning to service. We know the importance of LoTW to our members, and to the tens of thousands of LoTW users who are not ARRL members. LoTW, just behind QST, is our second most popular ARRL benefit.
G0CUZ
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Re: LOTW problem May 16 17

Post by G0CUZ »

Thanks for the update Haris

My interim log was accepted and queued yesterday 3 July (about 500 QSO) and was showing in my LoTW QSO's next day so took a day or so, but will be very busy for a while I guess.

All seems to be as it should at least in my QSO list on LoTW

73 Colin, G0CUZ
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